Here is your professional Terms of Service policy tailored for Achezo, incorporating your official email, WhatsApp contact number, and local operating context in Pakistan.

You can copy and paste this directly into your Shopify Policy pages (Settings $\rightarrow$ Policies $\rightarrow$ Terms of service).

Terms of Service

Effective Date: August 19, 2026

Store Name: Achezo

Support Email: achezoofficial@gmail.com

WhatsApp Support: +92 320 0498475

Overview

This website is operated by Achezo. Throughout the site, the terms “we”, “us” and “our” refer to Achezo. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Section 1 - Online Store Terms

• By agreeing to these Terms of Service, you represent that you are at least the age of majority in your region or province of residence.

• You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

• A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.

• You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 - Products & Pricing

• Prices for our products are subject to change without notice.

• We have made every effort to display as accurately as possible the colors and images of our wellness products and massagers that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

• All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.

Section 4 - Purchases & Cash on Delivery (COD)

• When you place an order on www.achezo.com, you agree to provide current, complete, and accurate purchase and account information.

• For Cash on Delivery (COD) orders within Pakistan, our delivery partners will collect the payment at your doorstep upon physical receipt of the goods. Please ensure someone is available at the provided phone number and address to receive the package.

Section 5 - Shipping & Delivery

• Delivery times depend on your location within Pakistan and our courier partners. While we make every effort to ship your items promptly, shipping delays can occasionally occur due to unforeseen circumstances or public holidays.

Section 6 - Returns, Refunds & Exchanges

• All returns, refunds, and exchanges are governed by our Return and Refund Policy, which allows requests within 15 days of receiving your order. Please refer to our Return Policy page for full eligibility criteria and instructions.

Section 7 - Governing Law

• These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

Section 8 - Contact Information

Questions about the Terms of Service should be sent to us at:

• Email: achezoofficial@gmail.com

• WhatsApp: +92 320 0498475

• Website: www.achezo.com